The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site

  • TERMS AND CONDITIONS OF USE

    PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE. By using this site, you signify your agreement to these Terms and Conditions. If you do not agree to these Terms and Conditions, do not use this site. Truck Works Inc. may modify these Terms and Conditions at anytime.

    Restrictions On Use of Materials

    This site is copyright protected. Any textual or graphic material you copy, print, or download is licensed to you by Truck Works, Inc. and/or its subsidiaries ("TWI") for your personal, non-commercial home use only, provided that you do not change or delete any copyright, trademark or other proprietary notices.

    If you download material from the site, including all files and images and accompanying data (together referred to as "Data") are deemed to be licensed to you by TWI. TWI does not transfer either the title or the intellectual property rights to the Data and TWI retains full and complete title to the Data as well as all intellectual property rights therein. You may not sell, redistribute or reproduce the Data. All trademarks and logos are owned by TWI or its licensors and you may not copy or use them in any manner.

    This site is controlled and operated by Truck Works, Inc. from its offices within the State of Arizona, United States of America. TWI makes no representation that materials in the site are appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. Data from this site is subject to U.S. export controls. No Data from this site may be downloaded or otherwise exported or reexported into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria or any other country to which the U.S. has embargoed goods or to anyone on the U.S. Treasury Department's list of Specially Designated National or the U.S. Commerce Department's Table of Deny Orders. By downloading Data, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.

    Disclaimers and Limitation of Liability; Forward-Looking Statements TWI may change, move or delete portions of, or may add to, this web site from time to time. THE MATERIALS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TWI DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE CONTENT OR OTHER MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

    All materials, including without limitation, press releases on this site speak as of the original date of publication. The fact that a document is available on this site does not mean that the information contained in such document has not been modified or superseded by events or by a subsequent document. TWI has no duty or policy to update any information or statements contained on this site and, therefore, such information or statements should not be relied upon as being current as of the date you access this site. Moreover, any portion of the materials available on this site may include technical inaccuracies or typographical errors. Changes may be made from time to time without notice to the materials available on this site, the Data and to the products described on this site.

    TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, TWI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TWI DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION CONTAINED ON THIS SITE. TWI DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS AVAILABLE ON THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE MATERIALS, THIS SITE OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU (AND NOT TWI) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR AND CORRECTION.

    UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL TWI BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, SITE OR ANY DOWNLOADED MATERIALS, EVEN IF TWI OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL TWI’S TOTAL LIABILITY TO YOU FROM ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, OR OTHERWISE) EXCEED THE AMOUNT YOU PAID TO TWI, IF ANY, FOR PRODUCTS PURCHASED ON THIS SITE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, OR THE ABOVE LIMITATIONS OF LIABILITY, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

    Links to Other Web Sites

    TWI makes no representation whatsoever regarding the content of any other web sites which you may access from this site. When you access a non-TWI web site, please understand that it is independent from TWI and that TWI has no control over the content on that web site. A link to a non- TWI web site does not mean that TWI endorses or accepts any responsibility for the content or use of such web site.

    Submissions

    Should any viewer of a document on this web site respond to TWI with information including feedback data, such as questions, comments, suggestions, or the like regarding the site, or the content of any item, such information shall be deemed to be non-confidential and TWI shall have no obligation of any kind with respect to such information. In addition, TWI shall be free to reproduce, use, disclose, display, exhibit, transmit, perform, create derivative works, and distribute the information to others without limitation, and to authorize others to do the same. Further, TWI shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and other items incorporating such information. This paragraph is not intended to apply to any personal information about you (such as name, mailing address and e-mail address), the use of which will be governed by TWI 's privacy policy.

    In consideration of TWI 's continuing efforts to enhance and improve these products and to respond to feedback from users, you agree to transfer such ideas, concepts, know-how and techniques to TWI without any compensation. You agree to execute any and all documents that TWI may reasonably request in connection with confirming TWI 's ownership of and unlimited right to use such ideas, concepts, know-how and techniques.

    You are solely responsible for the content of any comments you make. You agree that no comments submitted by you to this web site will: (i) violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights; (ii) be or contain libelous or otherwise unlawful, abusive, or obscene material or constitute the misappropriation of the trade secrets of any third party; and (iii) disparage the products or services of any third party. You agree not to submit any personal information (other than your email address or user name) through email sent to other users or messages posted on this site by you.

    Termination

    This Agreement is effective unless and until terminated by either you or TWI. You may terminate this Agreement at any time by no longer using this web site, provided that all prior uses of this web site shall be governed by this Agreement. TWI may terminate this Agreement at any time and without notice, and accordingly deny you access to this web site, in TWI 's sole discretion for any reason, including your failure to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or TWI, you must promptly destroy all materials downloaded or otherwise obtained from this web site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.



  • Privacy Policy

  • Privacy Policy

    Truck Works, Inc. uses personal information to enhance the overall shopping experience by providing you with better customer service. Positive customer identification allows us to contact the customer and ensure all their needs are met and handled appropriately and accurately. All personal information that we acquire is provided by each individual customer. It is this personal information, given to us by the customer, that allows us to provide knowledgeable support by our customer service team. Benefits you may receive by allowing us to keep your personal information on hand include:

    • Sales or Specials - You will receive updates on Sales and/or specials.
    • New products or developments – You will receive e-mails regarding new products available or improvements to existing product designs.
    • Events – You will receive e-mails with trade shows or events Truck Works, Inc will be hosting or attending.

    Opting Out

    You may withdraw your personal information from Truck Works, Inc. at any time. To withdraw your information email, or write us at:

    Truck Works, Inc.
    Customer Service
    3220 W. Sherman St.
    Phoenix, AZ 85009
    or
    websales@TruckWorksInc.com

    Security Policy

    Truck Works, Inc is , we realize the importance in our customers having the same confidence when using credit cards online as they do when ordering by phone. That is why we use data encryption to ensure that your online purchase is safe with us.

    Encryption is a process by which we use software to make your credit card number and personal information unreadable to others during the order process. TWI currently uses the industry-standard SSL (Secure Sockets Layer) encryption. We believe in keeping up-to-date with new technologies in order to provide the best security for our customers. That means when you shop online with TWI, you're buying with confidence.

    For information on what TWI does with your personal information see TWI's Privacy Policy.

    If at any time you feel uncomfortable providing personal information online, please feel free to call us at 1-877-TWI-TRKS (894-8757), or 602-233-3713



  • Shipping & Delivery

  • Shipping Policy

    We can ship products anywhere in the United States using Fedex, UPS, or Freight carrier if necessary. When you place an order we will estimate delivery dates based upon the availability of your item(s). Shipping charges are determined by the total dollar amount, weight and size of your order, delivery address, and excludes any applicable sales tax. Business hours are Monday through Friday 8am to 5pm MST, and all orders placed when store is closed will be processed the following business day.



  • Return Policy

  • Return Policy

    If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for in-stock items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for special ordered items, or items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase less a 20% restocking fee. The original shipping and handling charges are not refundable. Please include a legible copy of the original invoice, and mail your package in a prepaid, insured, traceable method to the address below.

    ATTN: RETURNS
    Truck Works, Inc.
    3220 W. Sherman St.
    Phoenix, AZ 85009